Magic 2S responds exactly to our business needs, it is easy to use and has never had any problems.
A quality technical support service
A top technical support
We offer a wide range of post-sales technical support services to help our customers make the most of their purchased technological products.
Operating from our headquarters in Venice, we handle support requests mainly remotely through a remote support software platform. In most cases, we can resolve support requests very efficiently, without needing to have the product returned to our lab or to send a technician to the customer’s location.
The type of technical support service we offer and the warranty terms may vary depending on the product: we therefore invite you to consult the General Terms and Conditions of Sale published on our website, the commercial terms stated in the purchase contract, and the manufacturer's warranty. 📋🔍
All products are covered by at least one year of warranty, and some products have key components guaranteed for several years, such as laser sources. Many products offer the possibility to purchase warranty extensions.
In addition to warranty technical support, we also offer several other support services, including:
- Out-of-warranty repair service 🔧
- Support for issues not covered by the warranty 🛠️
- The Advanced Support Service (by subscription) 🚀
We provide support in Italian, English, and French, ensuring that you can receive assistance in your preferred language. 🌍
The quality of technical support at PCube is a value that sets us apart; your satisfaction with our technology is our highest priority. 🏆😊
